Keeping Everyone Safe: Our COVID-19 Policies

By: Duncan McLean

Status Update: June 14, 2021

Following the recent announcement by the Ontario Government, we are very pleased that effective Monday, June 14, we are able to invite you back into our gallery by appointment for previews and consultations.

As we have throughout the pandemic, we will be adhering to the government mandated guidelines and therefore will be limited to the number of people we can welcome onsite. Rest assured that we will work hard to accommodate all your requests.

We sincerely hope that you and those around you are and remain well. We know we are privileged to have you as a client and are working hard to continue serving you as you expect. Thank you for your business, your friendship, and your trust.

access to Our Gallery is available Effective Monday, June 14

Waddington’s is committed to keeping our community safe. We will be following the mandated restrictions and accommodating requests for previews and consultations on an appointment basis.  We are also pleased to continue to provide virtual previews or consultations.

Please contact a specialist to arrange a preview or consultation appointment, or for auction details, additional photographs, condition reports and any further information.

Pick ups & Drop Offs continue on an appointment basis

We are pleased to provide safe options for picking up your purchased items, as well as dropping off consignments, Mondays through Fridays.

Pick Up Process

In-Person Pick Up:

  • Appointments are required.
  • To ensure contact-less service, all pick ups must be prepaid.
  • Please note that all appointments require two business days’ notice.

Courier and Shipper Pick Up:

We continue to work with shippers and couriers for pick up of purchased items.

Drop Off Process:

Similar to the pick-up process, all drop offs require an appointment. For more information please contact [email protected]

Extended Storage

If you prefer to wait to pick up your purchases, please be assured that your items will be safely stored and insured while on our premises.

Important note:  COVID-19 health and safety practices are required to be followed at all times. 

To find out more, or to book an appointment, please contact us.

PREVIEWS & consultations UPDATE!

Under the new guidelines effective June 11 in Ontario, we are allowed to invite a limited number of visitors to the gallery.

All visits for previews or consultations require an appointment. We continue to be happy to provide additional photographs, detailed information, condition reports, virtual previews or consultations.

Client site visits

For the duration of the restrictions, we are pausing visits to clients’ homes or offices. We apologize for any inconvenience this may cause, but believe this is in all of our best interest.

We are pleased to connect with you by telephone or over a video call to discuss items you maybe considering for consignment, or to provide additional information about a current auction.

VIRTUAL APPRAISALS

We’re pleased to meet with you – virtually – on the video platform of your choice to discuss consignment opportunities or your appraisal needs. Please contact us to find out more.

What We’re Doing

As requested by health authorities our onsite staff adheres to strict guidelines, which include:

  • Wearing masks
  • Physical distancing
  • Frequent handwashing
  • Completing a Health Declaration upon arrival at the office
  • Disinfecting common areas immediately following use
  • Providing detailed safety protocols when arranging pick ups and drop offs.

What we ask you to do

Please also be aware that due to some of the precautions we are required to observe, we are not always able to accommodate your requests for access to the gallery for previews, immediate pick ups, or drop offs. Our staff are working hard to meet your requests within a safe and manageable environment.

Please observe the precautionary measures we have put in place. If you have questions or concerns, please contact us.

Thank You!

We are grateful to all our clients and assure you that we always have your best interests at heart. We share a common objective – to achieve the best possible results. Our decision-making is always guided by fiscal and ethical accountability.

Staying Connected

Let us know how you are doing. Don’t hesitate to contact us if you have questions or concerns.

Please also continue to visit our website for new and interesting content, and don’t forget to follow us on social media @waddingtons275.

Again, thank you to all our friends and our colleagues for your continued support and understanding. Please be safe.

 

 

 

Duncan McLean, President
Waddington’s


Related News

Start Collecting

Everything You need to know to get you started bidding on Auctions at Waddington’s.

Learn More

How to Sell

Find out why selecting Waddington’s is the right choice for consigning your works of art, wine or specialty items.

Learn More

Become a Member

Sign-up for your Waddington’s account today to gain access to special member’s benefits and more.

Sign Up