Waddington’s is regulated by Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We are committed to providing excellent service to all customers, partners, and associates, ensuring to include people with disabilities as well as always respecting their independence, dignity, and integration, and treating them as equals.

Our facilities, located on 275 King Street East, Second Floor, are conveniently located in Old Toronto, Ontario, and can be accessible by elevator, found at the main entrance. In case you require immediate assistance, please call us on 416-504-9100, or send an email to [email protected].

For more information regarding our AODA Policy, please click here.

Tell us about your concerns and feedback

Customers, partners, and associates who wish to provide feedback or have any concerns about the way Waddington’s provide goods and services to people with disabilities can do so by emailing their remarks to [email protected] or [email protected] or by calling into our head office, 416-504-9100, to speak with one of our Waddington’s Health & Safety Representatives & Joint Health and Safety Committee, or in person. Please expect to hear back from us within five business days.

For a copy of our Compliance Accessibility Report, please click here.

What is the Accessibility for Ontarians with Disabilities Act?

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is a law in Ontario that allows the government to develop specific standards of accessibility and to enforce them. It recognizes the history of discrimination against persons with disabilities. Purpose of this Act is to benefit all Ontarians by:

a) Developing, implementing and enforcing accessibility standards in order to achieve accessibility for Ontarians with disabilities with respect to goods,services, facilities, accommodation, employment, buildings, structures and premises on or before January 1, 2025; and

b) Providing for the involvement of persons with disabilities, the Government of Ontario and of representatives of industries and various sectors of the economy in the development of accessibility standards.

To learn more about the AODA, visit

For more information about the Ontario Human Rights Code, and to learn more about People with Disabilities visit:, and click on “The Code” under the Resources Section of the website.